Service
Our key goals are to supply a prompt, accurate and understandable service supported by accessible back-up delivered in a professional and courteous manner.
Prompt
Sample delivery is made as straightforward as possible, with the provision of postage paid sample bags and courier collection.
We understand the importance of timely advice and are therefore equipped and staffed to process samples in just a few working days.
Accurate
Absolute confidence in the data produced is paramount and great care is taken in the validation of the results. We operate to the internationally recognised accreditation scheme ISO 9001 which we have held since 1993.
The scheme externally monitors all our systems on a regular basis and coupled with our own internal quality control and others such as the International Plant Exchange Scheme,
ensures precision and consistency at all times.